About SAKEYASU by STOCKLAB
| Operating company | |
|---|---|
| Company Name | Stock Lab (Stock Lab Co., Ltd.) |
| Head office address | 203 St. Four Building, 2-12-16 Shinjuku, Shinjuku-ku, Tokyo 160-0022 |
| Business location | Same as above |
| phone | |
| LINE | |
| Website | https://www.stock-lab.com/ |
| Department in charge | Sales management department |
| business hours | 10:00-20:00 *Excluding year-end and New Year holidays |
| License information | No. 304771408068 / Tokyo Metropolitan Public Safety Commission / Antique Dealer License Four Laws No. 3 / Yotsuya Tax Chief / Liquor Sales License |
Delivery/request column (evaluation/receipt/date and time specification/included)
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Due to business circumstances, we ask that payment be made in advance (Yamato Transport regular rate). Please note that we do not accept cash on delivery or cash on delivery. (*Details on shipping costs will be explained later)
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If you wish to evaluate, specify the date and time, or include items in a package, please indicate this in the request column of the order form.
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As a general rule, receipts cannot be issued on paper or reissued after shipping.
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You can specify the delivery date within 4 to 10 days after payment.
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Even if you specify a time, delivery may not be possible within the specified time due to traffic conditions, etc.
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We do not respond to requests because the request field on the order form is confirmed at the time of shipping. Please note. If you require a response, please let us know via the message board or the email address above.
Purchasing alcohol
The sale of alcoholic beverages to anyone under the age of 20 is strictly prohibited. We apologize for the inconvenience, but please provide your date of birth when purchasing. Please note that if we do not receive a response, we will not be able to sell alcoholic beverages based on the Act on Prohibition of Drinking by Persons Under 20.
Payment method
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Credit card payment
consumption tax
Consumption tax will be added to the purchase price separately.
Delivery method
Yamato Transport ( )
postage
It depends on the product size. Please check each product details page for details.
Absence at time of delivery
The luggage management period is one week. Please note that if you do not receive the item within one week, we will accept a refund.
Include
If you would like to bundle the items together, please contact us at the time of purchase. We will inform you of the shipping fee and total amount. Please note that we cannot bundle alcohol and non-alcohol items (clothing, etc.). *Please note that the consolidation period is 5 days from the first order from the same account. In addition, if you purchase the eligible products listed below (high-priced products), the items will be carefully packed and shipped, so you may be charged an additional shipping fee and cool delivery fee for each item. Thank you for your understanding.
Combined shipping charges for alcoholic beverages
Regarding the number of items included in a package, a maximum of 6 items will be included in one package. (*Products over 100,000 yen cannot be bundled) For orders of 7 or more, you will be charged two shipping charges. (Wine, Champagne, Whiskey, Brandy, Sake/Shochu 720ml, Sake/Shochu 1800ml No box)
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1 to 6 pieces: 1 piece
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7-12 pieces: 2 pieces
* Regarding [Japanese sake 1800ml box included], the maximum number of bottles that can be packed is 2 bottles per unit, so the shipping fee will be as follows. example)
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1-2 pieces: 1 piece
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3-4 pieces: 2 pieces
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5-6 pieces: 3 pieces
Return of product
We do not accept any returns due to customer convenience. However, if the product is defective or defective due to our company's causes, we will accept returns or exchanges. In that case, we will issue a refund after inspection. In addition, we will bear the shipping costs required to return and resend the product. If you wish to return the item, please contact us within 5 days after receiving the item (if you contact us after the 6th day, we will not be able to accept a return). Please contact us if you would like to return an item before leaving an evaluation.
cancel
Please note that if we do not receive confirmation of payment within 5 days of purchase, we may cancel your order.
About delivery date
Items will be shipped within 3-4 business days after payment is confirmed. Payments are confirmed at 10am Monday through Friday, so payments made after 10am on Friday will be processed at 10am on the following business day, Monday. Orders and inquiries received on Saturdays, Sundays, and holidays will be delivered and responded to on the next business day.
Product price reduction
We do not accept any price reduction negotiations or immediate purchase pricing.